Tag: Komponen penting dalam Call Center

PROFESSIONAL BUILDING AND MANAGE CONTACT CENTER FOR  YOUR CUSTOMERS
By August 17, 2011 0 Comments Read More →

PROFESSIONAL BUILDING AND MANAGE CONTACT CENTER FOR YOUR CUSTOMERS

PROFESSIONAL BUILDING AND MANAGE CONTACT CENTER FOR  YOUR CUSTOMERS Estubizi Business Center, Jakarta | 22-23 November 2011 | Pukul : 08.30 – 16.30 WIB | Rp. 3.500.000,-   PROGRAM OUTLINE: Your take away:    The knowledge of managing your customers satisfaction    Optimization of your operation cost    Improving the workforce productivity through performance tracking    […]

Building and Manage Contact Center That Your Customer Love
By August 4, 2011 0 Comments Read More →

Building and Manage Contact Center That Your Customer Love

Building and Manage Contact Center That Your Customer Love Hotel / Executive Club* | 20 – 21 September 2011 | Rp. 2.750.000,- (Bayar penuh) PENGANTAR Seiring dengan perkembangan dan tuntutan masyarakat, saat ini perlu bagi suatu perusahaan atau institusi untuk bisa ‘dekat’ dengan para customernya. Masyarakat sebagai customer pun semakin memerlukan kemudahan akses untuk dapat […]