Tag: IT Service Management

ISO/IEC 20000: IT SERVICE MANAGEMENT – Almost Running
By October 10, 2014 0 Comments Read More →

ISO/IEC 20000: IT SERVICE MANAGEMENT – Almost Running

ISO/IEC 20000: IT SERVICE MANAGEMENT Jakarta | 27 – 28 October 2014 | Rp 3.950.000 – ALMOST RUNNING Jakarta | 28 – 29 November 2014 | Rp 3.950.000   LEARNING OBJECTIVE: Explain the purpose and intent of the ISO 20000 standards Describe the requirements of ISO 20000 Understand the IT Service Management cycles Understand the […]

IT Service Management (ITSM)
By October 3, 2012 0 Comments Read More →

IT Service Management (ITSM)

IT Service Management (ITSM) Aryaduta Hotel Semanggi/Swiss-Belhotel, Jakarta  | 26-28 September 2012 | Rp. 3.750.000 ,- (Full fare) Aryaduta Hotel Semanggi/Swiss-Belhotel, Jakarta  | 28-30 Nov 2012| Rp. 3.750.000 ,- (Full fare) Descriptions : This course aims at raising individual’s understanding of, and competence in IT Service Management as described in the best practice or best framework such […]

INTERNATIONAL STANDARD, ISO/IEC 20000 :   IT SERVICE MANAGEMENT

INTERNATIONAL STANDARD, ISO/IEC 20000 : IT SERVICE MANAGEMENT

INTERNATIONAL STANDARD, ISO/IEC 20000 :   IT SERVICE MANAGEMENT Estubizi Business Center, Jakarta | 10-12 Juli 2012 | 08.30 – 16.30 | Rp  4.500.000,- BACKGROUND This qualification training covers the knowledge required to gain an understanding of the content and requirements of the international standard, ISO/IEC 20000: IT Service Management. It covers the certification requirements of ISO/IEC […]