ISO/IEC 20000: IT SERVICE MANAGEMENT – Almost Running
ISO/IEC 20000: IT SERVICE MANAGEMENT Jakarta | 27 – 28 October 2014 | Rp 3.950.000 – ALMOST RUNNING Jakarta | 28 – 29 November 2014 | Rp 3.950.000 LEARNING OBJECTIVE: Explain the purpose and intent of the ISO 20000 standards Describe the requirements of ISO 20000 Understand the IT Service Management cycles Understand the […]
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