Tag: handling conflict

MANAGING PEOPLE IN BUSSINESS UNIT – Pasti Jalan
By November 18, 2016 0 Comments Read More →

MANAGING PEOPLE IN BUSSINESS UNIT – Pasti Jalan

MANAGING PEOPLE IN BUSSINESS UNIT (How to Manage change, Conflict and Difficult Employee in Work place) Bali | 14 – 15 Desember 2016  | Rp  5.000.000 Pendahuluan Tahun 2001 Michael Hammer dan James Champy pernah menulis dampak “3 C”, yaitu bahwa perkembangan ekonomi global akan menjadi demikian dahsyat, dimana Customer (pelanggan) kini menjadi penentu,  Competition (kompetisi) […]

HANDLING CONFLICT AND COMPLAINT EFFECTIVELY
By February 10, 2014 0 Comments Read More →

HANDLING CONFLICT AND COMPLAINT EFFECTIVELY

HANDLING CONFLICT AND COMPLAINT EFFECTIVELY Bandung | 05 – 07 March 2014 | Rp 5.950.000/peserta  Bandung | 02 – 04 April 2014 | Rp 5.950.000/peserta  Bandung | 07 – 09 May 2014 | Rp 5.950.000/peserta  Bandung | 4 – 6 June 2014 | Rp 5.950.000/peserta  Jadwal Training 2014 Selanjutnya …   PENGANTAR  Kepuasan pelanggan merupakan faktor yang sangat penting. Tidak hanya pelanggan eksternal, […]

Excellence Leadership for Supervisors and Managers
By December 23, 2013 0 Comments Read More →

Excellence Leadership for Supervisors and Managers

Excellence Leadership for Supervisors and Managers Jentra Dagen Hotel, Yogyakarta | 06 – 08 January 2014 | IDR 5.800.000,- Jentra Dagen Hotel, Yogyakarta | 03 – 05 February 2014 | IDR 5.800.000,- Jentra Dagen Hotel, Yogyakarta | 12 – 14 March 2014 | IDR 5.800.000,- Jentra Dagen Hotel, Yogyakarta | 14 – 16 April 2014 […]

Communicating with Authority and Impact
By March 28, 2012 0 Comments Read More →

Communicating with Authority and Impact

Communicating with Authority and Impact Yogyakarta |  06-09 August 2012 | IDR 7,000,000.00 per participant Yogyakarta | 10-13 December 2012 | IDR 7,000,000.00 per participant     DESCRIPTION Demonstrate and model assertive behavior for win-win outcomes Gain self-awareness of your attitudes, behavior patterns and habits Develop a positive, proactive response to difficult behaviors in others Exhibit confidence in your […]

Handling Conflict Using Harrison Assessment System

Handling Conflict Using Harrison Assessment System

Handling Conflict Using Harrison Assessment System Hotel / Executive Club*  Jakarta | 12 Maret 2009 | Rp 1.950.000,- PENGANTAR Konflik adalah bagian dari pekerjaan kita sehari-hari. Tidak ada pekerjaan yang tidak mempunyai konflik didalamnya. Dan kelihaian kita dalam menangani konflik dapat menentukan keberhasilan kita di dalam sebuah pekerjaan. Dalam menangani konflik yang mungkin timbul dalam […]