Tag: customer service training

Complaint is a Gift : Win Your Customer’s Heart and Ensure Repeat Business

Complaint is a Gift : Win Your Customer’s Heart and Ensure Repeat Business

Complaint is a Gift: Win Your Customer’s Heart and Ensure Repeat Business Bidakara Hotel, Jakarta | 06 – 07 Juni 2012 | 09.00 am-05.00 pm | Rp. 2.700.000,-/person By The Indonesia’s Acknowledged Service Practitioner : Wardhani Soedjono Why ”Complaint is a Gift” Organizations can lost many customers when complaints are not handled well, resulting in […]