Tag: Customer Relationship Management

CRM Strategy Map – ALMOST RUNNING
By December 8, 2015 0 Comments Read More →

CRM Strategy Map – ALMOST RUNNING

Applied CRM using CRM Strategy Map Five Star Hotels*, Jakarta | 21 – 22 Desember 2015 | Rp 6.600.000   Di tengah persaingan yang makin sengit, memuaskan pelanggan saja tidaklah menjamin pelanggan menjadi loyal. Bahkan perusahaan yang sudah berhasil membuat pelanggannya loyalpun masih harus juga memikirkan bagaimana caranya agar pelanggan mau merekomendasikan produk/jasa mereka ke […]

Reputation Management – ALMOST RUNNING
By July 28, 2015 0 Comments Read More →

Reputation Management – ALMOST RUNNING

Reputation Management Arion Swiss-Belhotel Kemang / Amoz Cozy Hotel / Park Hotel, Jakarta | 10 – 11 Agustus 2015 | Rp. 4.295.000 – ALMOST RUNNING Arion Swiss-Belhotel Kemang / Amoz Cozy Hotel / Park Hotel, Jakarta | 19 – 20 Oktober 2015 | Rp. 4.295.000 Arion Swiss-Belhotel Kemang / Amoz Cozy Hotel / Park Hotel, […]

Applied CRM using CRM Strategy Map – PASTI JALAN
By August 26, 2014 0 Comments Read More →

Applied CRM using CRM Strategy Map – PASTI JALAN

Applied CRM using CRM Strategy Map Aryaduta Hotel Semanggi/ Kafe Pisa Menteng/ Swiss-Belhotel, Jakarta | 03 – 04 September 2014 | Rp. 4.345.000 – PASTI JALAN Aryaduta Hotel Semanggi/ Kafe Pisa Menteng/ Swiss-Belhotel, Jakarta | 06 – 07 November 2014 | Rp. 4.345.000   Di tengah persaingan yang makin sengit, memuaskan pelanggan saja tidaklah menjamin pelanggan menjadi […]

CUSTOMER RELATIONSHIP MANAGEMENT
By March 18, 2014 0 Comments Read More →

CUSTOMER RELATIONSHIP MANAGEMENT

CUSTOMER RELATIONSHIP MANAGEMENT Jentra Dagen Hotel, Yogyakarta | 07 – 09 May 2014 | IDR 5.800.000,-  Jentra Dagen Hotel, Yogyakarta | 16 – 18 June 2014 | IDR 5.800.000,-  Jentra Dagen Hotel, Yogyakarta | 14 – 16 July 2014 | IDR 5.800.000,- Jentra Dagen Hotel, Yogyakarta | 13 – 15 October 2014 | IDR 5.800.000,-  Jentra […]

Customer Relationship Management (CRM) – Pasti Jalan
By March 3, 2014 0 Comments Read More →

Customer Relationship Management (CRM) – Pasti Jalan

Customer Relationship Management (CRM) Hotel Dafam Fortuna Malioboro, Yogyakarta | 24 – 26 Maret 2014  | IDR 5.800.000 – PASTI JALAN Yogyakarta | 14 – 16 April 2014 | IDR 5.800.000 Yogyakarta | 16 – 18 Juni 2014 | IDR 5.800.000   DESCRIPTION   Customer Relationship Management dengan cepat menjadi sebuah inisiatif baru yang penting bagi sebagian besar perusahaan ketika mencoba untuk memperbaiki program […]

CUSTOMER RELATIONSHIP MANAGEMENT
By February 13, 2014 0 Comments Read More →

CUSTOMER RELATIONSHIP MANAGEMENT

CUSTOMER RELATIONSHIP MANAGEMENT Hotel MM UGM, Yogyakarta | 19 – 21 Februari 2014 | Rp.7.500.000 per peserta Hotel MM UGM, Yogyakarta | 19 – 21 Maret 2014 | Rp.7.500.000 per peserta Hotel MM UGM, Yogyakarta | 23 – 25 April 2014 | Rp.7.500.000 per peserta Hotel MM UGM, Yogyakarta | 12 – 14 Mei 2014 […]

Penyusunan CRM Strategy Map untuk peningkatan Service Excellence
By July 4, 2013 0 Comments Read More →

Penyusunan CRM Strategy Map untuk peningkatan Service Excellence

Kiat praktis  : Penyusunan CRM Strategy Map untuk peningkatan Service Excellence Hotel Harris Tebet, Jakarta | 24 – 25 Juli 2013 | Rp. 3.500.000,-   Latar Belakang. Di tengah persaingan yang makin sengit, memuaskan pelanggan saja tidaklah menjamin pelanggan menjadi loyal. Bahkan perusahaan yang sudah berhasil membuat pelanggannya loyalpun masih harus juga memikirkan bagaimana caranya agar pelanggan mau […]

Customer Relationship Management
By April 26, 2013 0 Comments Read More →

Customer Relationship Management

Customer Relationship Management The Art And Science Of Building Profitable And Mutually Beneficial Relationships With Your Customers Hotel / Executive Club*, Batam |  23 – 24 Mei 2013 |  Rp. 3.650.000,- / peserta   Pengantar This course will help you get to know your customer as you use the tools that are provided and listen […]

Konsep dan Implementasi Customer Relationship Management
By April 16, 2013 0 Comments Read More →

Konsep dan Implementasi Customer Relationship Management

Konsep dan Implementasi Customer Relationship Management Hotel Ibis Styles, Yogyakarta | 10 – 12 Juni 2013| Rp. 5.250.000/peserta Hotel Ibis Styles, Yogyakarta | 24 – 26 Juni 2013 | Rp. 5.250.000/peserta Hotel Ibis Styles, Yogyakarta | 8 – 10 Juli 2013 | Rp. 5.250.000/peserta Hotel Ibis Styles, Yogyakarta | 22 – 24 Juli 2013 | […]

Overview Your Customer Relationship Management Strategy
By February 1, 2013 0 Comments Read More →

Overview Your Customer Relationship Management Strategy

Overview Your Customer Relationship Management Strategy     Latar Belakang : Ditengah tingginya tingkat persaingan, upaya untuk meningkatkan loyalitas pelanggan melalui Customer Relationship Management (CRM) kini banyak dilakukan oleh perusahaan. Berbagai upaya CRM tentu harus di evaluasi / dianalisis tingkat keberhasilannya     Tujuan : Setelah mengikuti pelatihan ini, diharapkan peserta memahami :   Teknik-teknik untuk […]