Tag: Complaint

BEST PRACTICE FOR HANDLING CUSTOMER COMPLAINT – Pasti Jalan
By July 5, 2017 0 Comments Read More →

BEST PRACTICE FOR HANDLING CUSTOMER COMPLAINT – Pasti Jalan

BEST PRACTICE FOR HANDLING CUSTOMER COMPLAINT Yogyakarta / Semarang / Solo | 10 – 11 Juli 2017 | Rp. 5.900.000 Per Peserta Bandung / Jakarta / Surabaya | 10 – 11 Juli 2017 | Rp. 6.900.000 Per Peserta Bali / Batam /Balikpapan / Manado / Lombok | 10 – 11 Juli 2017 | Rp. 7.900.000 Per […]

Handling Complaint and Difficult Customer
By October 19, 2013 0 Comments Read More →

Handling Complaint and Difficult Customer

Handling Complaint and Difficult Customer Menara Peninsula Hotel, Jakarta | 30 – 31 Oktober 2013 | fee : menyusul   Materi Training :  Perusahaan dan pelanggan Penyebab pelanggan complaint. Hal-hal untuk menghindati complaint. Membentuk mindset :complaint adalah sebuah ‘Hadiah’ Teknikmenangan Keluhan Pelanggan Difficult customer dancaramenghadapinya Perlunya program penanganan keluhan yang menyeluruh Teknik mencari dan mengenali keluhan […]