Customer Service

CUSTOMER RELATIONSHIP SERVICE – Pasti Jalan
By February 20, 2018 0 Comments Read More →

CUSTOMER RELATIONSHIP SERVICE – Pasti Jalan

EFFECTIVE CUSTOMER RELATIONSHIP SERVICE Hotel Ibis, Yogyakarta | 26 – 28 Februari 2018 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 05 – 07 Maret 2018 | Rp 5.900.000,- per peserta – PASTI JALAN Hotel Ibis, Yogyakarta | 12 – 14 Maret 2018 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 19 – […]

Effective Lobbying Negotiation – PASTI JALAN
By February 20, 2018 0 Comments Read More →

Effective Lobbying Negotiation – PASTI JALAN

Effective Lobbying Negotiation Hotel Ibis, Yogyakarta | 26 – 28 Februari 2018 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 05 – 07 Maret 2018 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 12 – 14 Maret 2018 | Rp 5.900.000,- per peserta – PASTI JALAN Hotel Ibis, Yogyakarta | 19 – 21 Maret […]

BEST PRACTICE FOR HANDLING CUSTOMER COMPLAINT – Pasti Jalan
By January 8, 2018 0 Comments Read More →

BEST PRACTICE FOR HANDLING CUSTOMER COMPLAINT – Pasti Jalan

BEST PRACTICE FOR HANDLING CUSTOMER COMPLAINT Yogyakarta/ Semarang/ Solo | 15 – 16 Januari 2018 | Rp. 5.900.000 Per Peserta Bandung/ Jakarta/ Surabaya | 15 – 16 Januari 2018 | Rp. 6.900.000 Per Peserta Bali/ Batam/ Balikpapan/ Manado/ Lombok | 15 – 16 Januari 2018 | Rp. 7.900.000 Per Peserta Hotel Santika Kuta, Bali | 12 […]

EFFECTIVE SKILL FOR CUSTOMER SERVICE EXCELLENT – Pasti Jalan
By January 8, 2018 0 Comments Read More →

EFFECTIVE SKILL FOR CUSTOMER SERVICE EXCELLENT – Pasti Jalan

EFFECTIVE SKILL FOR CUSTOMER SERVICE EXCELLENT : CASE STUDY AND TROUBLE SHOOTING Yogyakarta/ Semarang/ Solo | 15 – 16 Januari 2018 | Rp. 5.900.000 Per Peserta Bandung/ Jakarta/ Surabaya | 15 – 16 Januari 2018 | Rp. 6.900.000 Per Peserta Bali/ Batam/ Balikpapan/ Manado/ Lombok | 15 – 16 Januari 2018 | Rp. 7.900.000 Per […]

HANDLING CUSTOMER COMPLAINT – Pasti Jalan
By March 7, 2017 0 Comments Read More →

HANDLING CUSTOMER COMPLAINT – Pasti Jalan

HANDLING CUSTOMER COMPLAINT  (PENANGANAN KOMPLAIN PELANGGAN) Hotel Ibis, Yogyakarta | 13 – 15 Maret 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 20 – 22 Maret 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 29 – 31 Maret 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 03 – 05 […]

SALESMANSHIP – Almost Running
By January 18, 2017 0 Comments Read More →

SALESMANSHIP – Almost Running

TRAINING SALESMANSHIP Dreamtel Hotel Menteng / Hotel Ibis, Jakarta | 06 – 07 Februari 2017 | Rp 4,250.000,-     OVERVIEW Dalam melaksanakan tugasnya, salesperson yang melaksanakan tugas penjualan di lapangan perlu meningkatkan dan mengembangkan kemampuannya, yaitu sikap, perilaku, ketrampilan, dan pengetahuannya dalam bidang penjualan dan teknis berhubungan dengan pelanggan. Kemampuan salesperson perlu secara terus-menerus […]

TELLER EXCELLENCE – Almost Running
By January 2, 2017 0 Comments Read More →

TELLER EXCELLENCE – Almost Running

TRAINING ACHIEVING TELLER EXCELLENCE Hotel Ibis / Hotel Dreamtel Menteng/ Hotel Ibis, Jakarta | 23 – 24 Januari 2017 | Rp. 4.250.000,-     MANFAAT TRAINING ACHIEVING TELLER EXCELLENCE Teller adalah jantung dari operasional dalam setiap Bank, tanpa adanya keunggulan pada teller, Bank tidak dapat mencapai kinerja yang baik. Bank senantiasa mencari teller yang profesional […]

TELEPHONE TECHNIQUES AND COURTESY – Pasti Jalan

TELEPHONE TECHNIQUES AND COURTESY – Pasti Jalan

TELEPHONE TECHNIQUES AND COURTESY Graha Mustika Ratu, Jakarta | 16 Desember 2016 | 09.00 – 17.00 WIB | RP. 1.750.000,-   Teknik menelepon (telephone techniques) yang baik sangat berpengaruh dalam menciptakan citra perusahaan yang positif. Keterampilan dan kemampuan menelepon yang baik perlu dimiliki oleh semua karyawan di sebuah perusahaan, terutama oleh operator, receptionist atau junior secretary, […]

HANDLING DIFFICULT CUSTOMERS & COMPLAINTS – Almost Running
By November 7, 2016 0 Comments Read More →

HANDLING DIFFICULT CUSTOMERS & COMPLAINTS – Almost Running

HANDLING DIFFICULT CUSTOMERS & COMPLAINTS Hotel Cavinton, Yogyakarta | 23 – 25 November 2016 | Rp. 6.500.000,-     DESCRIPTION In every type of business, you are bound to encounter irate, demanding and unreasonable customers.  Service providers can well appreciate that it is never pleasant to handle irate or irrational customers, even though they know […]

Customer Service Excellence – ALMOST RUNNING

Customer Service Excellence – ALMOST RUNNING

CUSTOMER SERVICE EXCELLENCE Hotel Ibis / Fave Hotel, Jakarta | 10 – 11 November 2016 | Rp. 4.250.000,- ALMOST RUNNING Hotel Ibis / Fave Hotel, Jakarta | 13 – 14 Desember 2016 | Rp. 4.250.000,-     OVERVIEW Salah satu kunci sukses dari keberhasilan dalam meningkatkan penjualan adalah dengan berinteraksi dan menjalin hubungan baik dengan customer, dengan cara memberikan pelayanan […]