Call Centres

Improving Quality of Interaction & Handling Customer Complaint – PASTI JALAN

Improving Quality of Interaction & Handling Customer Complaint – PASTI JALAN

Improving Quality of Interaction & Handling Customer Complaint Aryaduta Hotel Semanggi/ Swiss-Belhotel, Jakarta | 06 – 07 Oktober 2016 | Rp.4.925.000 – PASTI JALAN Aryaduta Hotel Semanggi/ Swiss-Belhotel, Jakarta | 08 – 09 Desember 2016 | Rp.4.925.000   Memahami Kepuasan Pelanggan (Customer Satisfaction) memiliki arti penting terhadap perkembangan perusahaan.  Oleh karena itu untuk sadar akan […]

EXCELLENT RECEPTIONIST & TELEPHONE COURTESY – Pasti Jalan
By August 31, 2016 0 Comments Read More →

EXCELLENT RECEPTIONIST & TELEPHONE COURTESY – Pasti Jalan

EXCELLENT RECEPTIONIST & TELEPHONE COURTESY Hotel Ibis, Yogyakarta | 03 – 04 September 2016 (Jadwal weekend) | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 05 – 07 September 2016 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 10 – 11 September 2016 (Jadwal weekend) | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 13 – […]

PROFESIONAL CALL CENTER OFFICER – Pasti Jalan
By October 29, 2015 0 Comments Read More →

PROFESIONAL CALL CENTER OFFICER – Pasti Jalan

PROFESIONAL CALL CENTER OFFICER Graha Mustika Ratu, Jakarta | 02 November 2015 | 09.00 – 17.00 WIB | RP. 1.600.000,-   Petugas call center jelas merupakan ujung tombak perusahaan di jajaran depan (front liners) yang turut menentukan kesuksesan usaha. Walaupun produk atau jasa sebuah perusahaan sudah unggul, perusahaan masih perlu memperhatikan mutu pelayanan antara lain melalui […]

Excellent Call Center Officer – PASTI JALAN
By April 14, 2015 0 Comments Read More →

Excellent Call Center Officer – PASTI JALAN

Excellent Call Center Officer Hotel Ibis, Yogyakarta | 20 – 22 April 2015 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 27 – 29 April 2015 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 04 – 06 Mei 2015 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 11 – 13 Mei 2015 […]

INTERACTION AND TELEPHONE COURTESY
By March 28, 2014 0 Comments Read More →

INTERACTION AND TELEPHONE COURTESY

INTERACTION AND TELEPHONE COURTESY (IMPROVE TELEPHONE SKILL/ CALL CENTER) Yogyakarta | 08 – 10 April 2014  | Rp 5.950.00 Yogyakarta | 07 – 09 May 2014 | Rp 5.950.000 Yogyakarta | 09 – 11 June 2014 | Rp 5.950.000 Yogyakarta | 02 – 04 July 2014 | Rp 5.950.000 Yogyakarta | 18 – 20 August 2014 | Rp 5.950.000 Jadwal Training 2014 Selanjutnya …   PENDAHULUAN: Begitu […]

EXCELLENT RECEPTIONIST & TELEPHONE COURTESY

EXCELLENT RECEPTIONIST & TELEPHONE COURTESY

EXCELLENT RECEPTIONIST & TELEPHONE COURTESY Hotel/Office Building, Jakarta | 15 April 2014 | Rp. 2.000.000,- Hotel/Office Building, Jakarta | 08 Mei 2014 | Rp. 2.000.000,- Hotel/Office Building, Jakarta | 18 Juni 2014 | Rp. 2.000.000,- Hotel/Office Building, Jakarta | 16 Juli 2014 | Rp. 2.000.000,- Jadwal Training 2014 Selanjutnya …   A receptionist plays an important part in […]

Techniques And Ethics Telephone For Call Centre Agent
By February 25, 2014 0 Comments Read More →

Techniques And Ethics Telephone For Call Centre Agent

Techniques And Ethics Telephone For Call Centre Agent Jakarta | 03 – 04 April 2014 | Rp. 3.500.000,- Jakarta | 10 – 11 Juli 2014 | Rp. 3.500.000,- Jakarta | 02 – 03 Oktober 2014 | Rp. 3.500.000,-     The call centre agents are critical factor for companies since they are the first contact to the company’s customer. The Excellent Telephone […]

SUCCESSFUL TELESELLING SKILLS
By December 19, 2013 0 Comments Read More →

SUCCESSFUL TELESELLING SKILLS

SUCCESSFUL TELESELLING SKILLS Graha Mustika Ratu, Jakarta | 4 Maret 2014 | RP. 1.600.000,- Graha Mustika Ratu, Jakarta | 15 Oktober2014 | RP. 1.600.000,- Teleselling merupakan salah satu teknik penjualan yang banyak digunakan dewasa ini. Dengan segala kelebihan dan kekurangannya, teleselling memberikan porsi cukup besar dalam sukses penjualan, baik untuk penjualan barang maupun jasa. Oleh karena itu, diperlukan keterampilan […]

Effective Receptionist & Telephone Operator – PASTI JALAN
By December 13, 2013 0 Comments Read More →

Effective Receptionist & Telephone Operator – PASTI JALAN

Effective Receptionist & Telephone Operator Graha Sejahtera Mandiri, Jakarta | 30 Desember 2013 | Rp. 950.000,-/ peserta Jadwal 2014 Graha Sejahtera Mandiri, Jakarta | 22 Januari 2014 | Rp. 950.000,-/ peserta Graha Sejahtera Mandiri, Jakarta | 19 Februari 2014 | Rp. 950.000,-/ peserta  Graha Sejahtera Mandiri, Jakarta | 19 Maret 2014 | Rp. 950.000,-/ peserta Graha Sejahtera Mandiri, Jakarta | 03 April […]

Improving Quality of Interaction & Handling Customer Complaint
By January 10, 2013 0 Comments Read More →

Improving Quality of Interaction & Handling Customer Complaint

Improving Quality of Interaction & Handling Customer Complaint Five Star Hotels*, Jakarta |  12 – 13 Februari 2013 | Rp. 6.000.000,- Five Star Hotels*, Jakarta  | 23 – 24 April 2013 | Rp 6.000.000,- Five Star Hotels*, Jakarta  | 30 – 31 May 2013 | Rp 6.000.000,- Five Star Hotels*, Jakarta  | 25 – 26 June 2013 | Rp 6.000.000,- Five Star Hotels*, Jakarta  | […]